Ethical Policy

Last Minute Merchandise is a trading name of Buyking Ltd


Our ethical policy has been established to set standards and provide guidelines regarding the way Last Minute Merchandise should operate in Ethical matters. It is important to retain this set of core values and approaches to the process of doing business on a daily basis. The Ethical policy focuses around nine key areas as follows:

Employees

Last Minute Merchandise values its Employees as a key resource. An atmosphere of good employee communication, involvement & responsibility both individually & as a team is of central importance. The personal development and optimum use of Employee talent is strongly encouraged.

Every employee has an equal opportunity for personal recognition and career development, regardless of personal background or belief. No form of discrimination or harassment will be tolerated. An important part of this policy is recruiting, selecting, rewarding and promoting people who demonstrate entrepreneurial behaviour and show individual initiative in combination with a high degree of knowledge and experience of our products, markets and culture.

Customers

Everybody must play their part in providing quality and efficiency to customers. Last Minute Merchandise believes that integrity in dealings with customers is a prerequisite for a successful and sustained business relationship. Personal contact, helpful and responsive action are features of the service we provide to develop long-term relations with our customers.

Suppliers

Last Minute Merchandise will aim to develop relationships with our suppliers based on mutual trust and all dealings will be conducted in a professional manner at all times. We also undertake to pay our suppliers on time and according to agreed terms. All supplier relationships are assessed against our Quality Counts standards and feedback given to suppliers on a quarterly basis.

Community

Last Minute Merchandise seek to comply with all legislation affecting its operations. We will seek to serve and support the community in which it operates by providing services efficiently and profitably, and by providing good employment opportunities and conditions. We will take into account the concerns of the wider community including both national and local interests.

The Environment

Last Minute Merchandise is concerned with the conservation of the environment in its broadest sense, and recognises that certain resources are finite and must be used responsibly. We will therefore:

Health & Safety

Last Minute Merchandise provide healthy and safe working conditions to all its Employees and will do all that is reasonable and practicable to:

Human Rights

Last Minute Merchandise is committed to the prevention of any violation of established Human Rights of any kind, particularly where child labour or undesirable forced acts are involved. Where necessary when dealing with new suppliers in the Far East or indeed anywhere world wide we do all that is possible to ensure that our policies are adhered to.

Social Responsibility

Last Minute Merchandise is committed to and encourages collaboration with organisations that support Fair Trade and operate non-exploitative employment practices in their own businesses and supply chains throughout the world. It will conversely not invest in or do business with any organisation that:

Conflict of interest

This policy does not allow bribery or political contributions and requires employees to seek to avoid conflicts of interest and to disclose any that do exist. Employees must ensure that their actions are not affected by conflicts of interests. This covers the receipt or giving of gifts or hospitality, which is prohibited.

Information

Last Minute Merchandise regards information for the purpose of its business as a corporate asset, which must be protected against loss of availability, infringement and improper disclosure. We seek to ensure as far as reasonably practicable, that this information is protected. This applies also to intellectual property including inventions, trade secrets, technical information, product design, production expertise, customers' information etc.

Records

Honesty, completeness and accuracy of records are vital. Records of transactions should be maintained in an accurate, complete, transparent and timely manner in accordance with accounting principles. No unrecorded funds or assets should be established or maintained. Last Minute Merchandise believes that implementation of the ethics policy:

 

Any queries arising regarding this policy should be addressed to:
Karim Saykali,
Managing Director,
0845 226 2482